Terms & Conditions

1. Introduction

Welcome to bha99, Bangladesh's trusted online gaming destination. These Terms & Conditions govern your use of the bha99 website, mobile platform, and all associated services. By creating an account or placing any wager on our platform, you enter into a legally binding agreement with bha99 and confirm that you understand and accept all conditions stated herein.

These terms apply to all visitors, registered users, and any other persons who access or use the bha99 platform. If you do not agree with any part of these terms, you must discontinue use of the platform immediately. bha99 reserves the right to update or modify these terms at any time without prior notice, and your continued use of the platform constitutes acceptance of any revised terms.

2. Eligibility Requirements

To open and maintain an account on bha99, you must meet all of the following eligibility criteria at the time of registration and at all times while your account remains active:

• You must be at least 21 years of age. bha99 strictly enforces the 21+ age requirement in compliance with responsible gaming principles.
• You must be a resident of or physically located in a jurisdiction where accessing online gaming platforms is not prohibited by applicable law.
• You must register with accurate, truthful, and up-to-date personal information. Providing false information will result in immediate account termination.
• You must not already have an existing active account on bha99. Each player is permitted to hold only one account. Duplicate accounts will be closed without notice.
• You must not be a bha99 employee, contractor, agent, or an immediate family member of any such person, as this creates a conflict of interest.

3. Account Registration and Verification

Creating an account on bha99 is straightforward, but it carries obligations. When you register, you agree to the following account management responsibilities:

• You are responsible for all activity conducted through your account. Never share your username or password with any third party.
• bha99 may request identity verification documents (such as a national ID, passport, or utility bill) at any time. Failure to provide requested documents within a reasonable timeframe may result in account restrictions or closure.
• You must keep your contact information, including your registered email address and mobile number, current and accurate at all times.
• bha99 reserves the right to suspend or close any account that shows signs of fraudulent activity, money laundering, or any other behaviour that violates these Terms & Conditions.

4. Deposits and Withdrawals

bha99 supports a range of trusted local and international payment methods to make your banking experience as smooth as possible. The following rules apply to all financial transactions on the platform:

• Accepted deposit methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Visa / Mastercard. Minimum deposit amounts apply and are displayed at the time of transaction.
• All deposits are credited to your bha99 account balance in BDT (Bangladeshi Taka). Exchange rates for non-BDT transactions are determined at the time of processing and are non-negotiable.
• Withdrawal requests are subject to identity verification. bha99 reserves the right to request additional documentation before releasing funds to ensure player safety and prevent fraud.
• Funds may only be withdrawn to payment accounts registered in your own name. Third-party withdrawals are strictly prohibited and may result in account suspension pending investigation.
• bha99 processes withdrawal requests as promptly as possible. Processing times may vary depending on your chosen payment method. We aim to complete all withdrawals within 24-48 hours of approval.

5. Bonuses and Promotions

bha99 offers a variety of bonuses and promotional offers to enhance your gaming experience. All bonuses are subject to the following terms and conditions, and bha99 reserves the right to modify or withdraw any promotional offer at any time:

• Bonuses are credited to eligible accounts after all required conditions have been met, including successful deposit verification and any qualifying activity specified in the promotion details.
• All bonuses are subject to a minimum wagering requirement (rollover) before any associated winnings can be withdrawn. The applicable rollover multiplier is stated in the specific promotion terms.
• Bonuses cannot be combined unless explicitly stated in the promotion. Each bonus offer is intended for a single use per eligible player unless the promotion explicitly states otherwise.
• Any attempt to abuse, exploit, or manipulate bonus offers — including through the use of multiple accounts, coordinated betting patterns, or any other form of bonus fraud — will result in the forfeiture of all bonus funds and associated winnings, and may result in permanent account closure.
• bha99 reserves the right to reclaim any bonus or bonus winnings awarded in error, including cases where a technical fault, human error, or system issue led to an incorrect bonus being applied to an account.

6. Prohibited Activities

The following activities are strictly prohibited on the bha99 platform. Engaging in any of these behaviours constitutes a material breach of these Terms & Conditions and will result in immediate corrective action, including account suspension or permanent closure:

• Registering or using any account on behalf of another person without their explicit written consent.
• Engaging in any form of money laundering, terrorist financing, or any activity connected to illegal financial transactions.
• Using automated software, bots, scripts, or any other artificial means to interact with the platform in a way that creates an unfair advantage.
• Attempting to hack, disrupt, or otherwise interfere with the technical operation of the bha99 platform, including exploiting software vulnerabilities or bugs.
• Engaging in collusion with other players or any form of match-fixing, particularly in sports betting markets including cricket, football, or kabaddi.

7. Intellectual Property

All content on the bha99 platform — including but not limited to text, graphics, logos, game assets, software code, design elements, and user interface layouts — is the exclusive intellectual property of bha99 or its licensed content providers. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal, non-commercial entertainment purposes. Any reproduction, redistribution, modification, or commercial exploitation of bha99 content without express written permission is strictly forbidden.

8. Limitation of Liability

bha99 makes every reasonable effort to provide a stable, secure, and fair gaming environment. However, the platform is provided on an 'as is' and 'as available' basis. bha99 does not warrant that the platform will be uninterrupted, error-free, or free from technical issues at all times.

To the maximum extent permitted by applicable law, bha99 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the platform, including loss of data, loss of winnings due to technical faults, or financial losses resulting from your betting decisions.

9. Privacy and Data Protection

bha99 is committedto protecting your personal information. We collect, process, and store your data in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions. By using bha99, you consent to the collection and use of your information as described in our Privacy Policy. We use SSL encryption and industry-standard security protocols to safeguard your data at all times.

10. Responsible Gaming

bha99 takes responsible gaming seriously and provides the following tools and resources to help players maintain control over their gambling activity:

• Deposit limits: You may request a daily, weekly, or monthly deposit limit on your account at any time by contacting our support team at [email protected].
• Self-exclusion: Players who feel that gambling is negatively impacting their life may request a temporary or permanent self-exclusion from the platform. Self-exclusion requests are processed within 24 hours.
• Reality checks and session time limits are available upon request. bha99 strongly encourages all players to gamble responsibly and within their personal financial means. If you need support, please contact us immediately.

11. Amendments to Terms

bha99 reserves the right to amend, update, or replace these Terms & Conditions at any time. Changes will take effect immediately upon publication on the bha99 website. It is your responsibility to review these terms periodically to stay informed of any updates.

Your continued use of the bha99 platform following any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree with any updated terms, you must cease using the platform and close your account.

12. Governing Law and Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable law. Any disputes arising from your use of the bha99 platform should first be directed to our customer support team at [email protected]. bha99 will make every reasonable effort to resolve disputes fairly and promptly. If a dispute cannot be resolved through our internal process, the matter may be referred to binding arbitration in accordance with applicable rules.

13. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please reach out to the bha99 support team. Our team is available to assist you. Email us at [email protected] (plain text — not a clickable link). We aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).